Investigating Resource Packages missing from Invemtory

DeletedUser14045

Guest
Several of the players spent money on crowns to take additional shots on the Gwen wheel. Our resource rewards have all disappeared from our inventories.
 

Kr33log


Community Manager
Tribal Wars 2 team
Hi Thanks for contacting us. Is it possible to ask all the players who encountered this problem, to contact us with the supporttool? We can check then, what went wrong with those items.

In meantime. If you had the same, as the several players, can you tell me if;
- What item do you won (how many resources)
- When did you won the item
- Did you had more items or just one?
- Is it only with items from Gwendoline?

Our apologies for this already!
 

Kr33log


Community Manager
Tribal Wars 2 team
Hi,

All other bugs have been resolved. Do you, and the other persons, have their items back?
 

DeletedUser14045

Guest
I won the package that gives a 10% of resources per village based on the amount of room in the warehouse on the final day of the most recent GWEN. It is still missing from my inventory. I will send a support ticket. I will ask the others to do the same.
 
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